how to complaint Salora service center ?

 


Introduction

Owning a Salora TV comes with the assurance of quality entertainment, but sometimes issues like delayed repairs, unresolved faults, or poor service can occur. In such cases, knowing how to complain at a Salora service center is crucial to resolve your concerns efficiently.

The Salora TV Service Center network in India, including major cities like Mumbai, Prayagraj, and Indore, offers professional repair services. If you face any problems with service quality, you can follow proper procedures to escalate your complaint and ensure that your issues are resolved promptly.

Why You Might Need to File a Complaint

Before we explain the process, let’s understand why a complaint might be necessary:

  • Delayed Repairs – When your TV takes longer than promised to be fixed.

  • Unresolved Issues – If your TV continues to have problems even after repair.

  • Poor Customer Service – Miscommunication or unhelpful behavior by service staff.

  • Incorrect Diagnosis – When the technician fails to correctly identify the TV issue.

  • Warranty or Parts Issues – If genuine spare parts are not used or warranty concerns arise.

Filing a complaint ensures your problem is officially logged and addressed by the service center management or the company’s customer care team.

Steps to Complain at Salora TV Service Center

Here’s a step-by-step guide on how to lodge a complaint effectively:

Step 1: Gather Necessary Details

  • TV model and serial number

  • Service request number or invoice

  • Description of the issue

  • Date and location of the service

Having these details ready ensures your complaint is processed smoothly.

Step 2: Contact the Salora Service Center

For most concerns, your first point of contact should be the local Salora TV Service Center where the repair was requested. You can:

  • Visit the center in person

  • Call the center using the phone number provided on the service invoice

  • Send an email to the center (if available)

Step 3: Explain the Issue Clearly

Provide a clear and concise description of the problem. Mention:

  • What repairs were done

  • What issues remain unresolved

  • Any delays or inconvenience experienced

Step 4: Request Escalation

If the local center does not resolve your complaint:

  • Ask to speak with the service center manager

  • Request escalation to the regional manager or Salora customer care team

Step 5: Contact Salora Customer Care

If the issue persists, contact Salora’s official customer care:

  • Provide your TV details, service request number, and description of the complaint.

  • Ask for a ticket number to track the complaint.

  • Follow up regularly until resolution.

Step 6: Keep Records

Always maintain records of:

  • Complaint tickets

  • Emails or WhatsApp messages

  • Service invoices

  • Any technician reports

These records help if you need further escalation or legal recourse.

Salora TV Service Center in Mumbai

The Salora TV Service Center in Mumbai handles complaints for customers in Andheri, Borivali, Thane, and Navi Mumbai.

Tips for Complaints in Mumbai:

  • Visit the service center with your invoice and warranty papers.

  • Keep track of any repair delays.

  • Mumbai centers often provide doorstep service; note any missed appointments.

Salora TV Service Center in Prayagraj

The Salora TV Service Center in Prayagraj services areas like Civil Lines, Tagore Town, and Kydganj.

Tips for Complaints in Prayagraj:

  • Be clear about the nature of the unresolved issue.

  • Ask for the escalation path if your complaint is not resolved immediately.

  • Follow up with regional customer care if necessary.

Salora TV Service Center in Indore

The Salora TV Service Center in Indore covers Palasia, Vijay Nagar, Rau, and Rajendra Nagar.

Tips for Complaints in Indore:

  • Document every service visit and communication.

  • If repairs are delayed, insist on a formal complaint ticket.

  • Contact central customer care for unresolved issues.

Common Reasons Customers File Complaints

  • Delayed or incomplete repairs

  • Wrong diagnosis or repeated issues

  • Non-availability of genuine spare parts

  • Poor communication from technicians or service staff

  • Doorstep service not provided as promised

Conclusion

  • Escalate unresolved issues

  • Protect your warranty

  • Ensure your TV receives professional care

Always keep records, provide clear details, and follow up with both the service center and official customer care for the best results. By using the formal complaint channels, your Salora TV issues can be resolved efficiently and professionally.

FAQs About Complaints at Salora TV Service Centers

Q1: How can I lodge a complaint at Salora service center?
A: You can complain by visiting the service center, calling them, emailing, or contacting Salora customer care with your service request number.

Q2: Do I need a service invoice for complaints?
A: Yes, your invoice or service ticket helps track and resolve the issue faster.

Q3: What if my complaint is not resolved by the local center?
A: Request escalation to the service manager, regional manager, or contact Salora customer care.

Q4: Can I file complaints online?
A: Yes, some regions allow complaints through Salora’s official website or email.

Q5: How long does it take to resolve complaints?
A: Minor issues are often resolved within a few days, while complex hardware or warranty disputes may take 1–2 weeks.

Q6: Are complaints free of charge?
A: Yes, filing a complaint does not cost anything, but repair costs (if any) are separate unless covered under warranty.

Read Our Previous Blog------>where is the AOC service center ?

Comments

Post a Comment

Popular posts from this blog

Are repairs covered under warranty at the TCL TV Service Center in Mumbai?

Image
     Introduction When your TCL television stops working, the first concern for any user is  “ Will my repair be covered under warranty? ”  This is where the  TCL TV Service Center in Mumbai  becomes your trusted solution. TCL is known for its innovative smart TVs and Android-based models that deliver stunning picture quality and advanced features. But like any electronic appliance, TVs can experience issues over time. Whether it’s a display malfunction, sound problem, or software glitch, knowing what’s covered under warranty helps you make smart decisions about your repair. The authorized service network, including the  TCL TV Service Center in Navi Mumbai , and  TCL TV Service Center in Ghaziabad , ensures customers receive expert care, genuine parts, and fair warranty evaluations. This guide explains everything you need to know about warranty coverage, repair policies, and why you should always choose an authorized  TCL TV service cen...
Read more

Can Samsung TV Service Center repair water-damaged TVs?

Image
  Introduction Your television is more than just an entertainment device — it’s the centerpiece of your home. But when technical issues arise, finding the right repair service becomes crucial. That’s where the Samsung TV Service Center in Navi Mumbai steps in. With trained professionals, authentic spare parts, and state-of-the-art equipment, this authorized center ensures your Samsung TV receives the best possible care. Whether it’s a Smart TV, QLED, UHD, or LED model, the service centers in Navi Mumbai, Bengaluru, and Pune provide comprehensive repair and maintenance solutions. From fixing display issues to addressing complex software malfunctions, authorized Samsung technicians ensure your viewing experience stays seamless and stress-free. 1. Comprehensive Diagnosis and Troubleshooting The first step in any repair process is identifying the root cause of the problem. The Samsung TV Service Center in Navi Mumbai performs detailed diagnostics using specialized equipment. Technici...
Read more

Can LG TV service centers replace a broken or cracked TV panel?

Image
  Introduction A cracked or broken TV screen is one of the most serious issues an LED or Smart TV can face—especially when it happens suddenly due to impact, mishandling, cleaning accidents, or wall-mount failures. Many users panic when they see a shattered panel and wonder if it can be fixed. The simple answer is yes LG TV Service Center In Navi Mumbai can replace a broken or cracked TV panel , but not repair it. Since LED/LCD/OLED panels are sealed display units, once cracked, the entire panel must be replaced. Below is a full, informative blog explaining everything you need to know about cracked LG TV screens, along with the required keywords in separate sections. Can LG Service Centers Replace a Cracked TV Screen? Yes. LG-authorized service centers are fully equipped to replace damaged or shattered panels on all LG models, including: LG LED TVs LG UHD 4K TVs LG OLED TVs LG NanoCell TVs LG QNED TVs A cracked screen cannot be repaired. It must be replaced with a new, gen...
Read more